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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Hartmann

December 3, 2025

5  out of  5
rating by Jake Hartmann
"Great customer service!"
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Tina Ellithorpe

December 2, 2025

5  out of  5
rating by Tina Ellithorpe
"I was reluctant to switch insurance companies, but Renee made the switch so clear and simple for me. Great to work with and got a good rate. Highly recommend."
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Remi Stahl (Walleye slayers)

October 12, 2025

5  out of  5
rating by Remi Stahl (Walleye slayers)
"It's been a pleasure having my insurance needs taken care of at Jessica Thompson's State Farm Agency. Everybody there are so helpful and take the time to explain things when I have a question. I've had some financial issues over the last couple years and have had a hard time keeping up with being able to pay the premiums on time and have had my car insurance policy lapse before because I was unable to make the payments but was always able to get it re installed without any hassle. I would never go anywhere else for insurance as I love the feeling I get knowing that they are always there and are very understandable when things are tight and I'm having trouble making payments and I'd like to mention how great of a job Austin does and it's nice knowing he is always looking out for me and making sure I'm getting the best deal I can get. Thanks Austin!!"
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Kathie Barto

August 13, 2025

5  out of  5
rating by Kathie Barto
"Renee was awesome to work with. She is very personable and worked hard to give me exactly what I needed. So glad I have someone that will work with me. My last insurance Company's personnel were not willing to go the extra mile. I can't wait to work with her in the future."
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Jerad Goldsmith

July 1, 2025

5  out of  5
rating by Jerad Goldsmith
"Austin was very knowledgeable and helpful through the entire process!"
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Jack Goodmanson

June 30, 2025

5  out of  5
rating by Jack Goodmanson
"Worked with Austin, he was great!"
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Andrew Eik

June 27, 2025

5  out of  5
rating by Andrew Eik
"Renee was super easy to communicate with and was able to give me a better price on my insurance for my ATV and my boat. I would definitely recommend her and her company to family and friends Renee made everything super easy and was very attentive to my questions! Thanks Renee!"
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Joe McCabe

June 25, 2025

5  out of  5
rating by Joe McCabe
"Excellent experience! Quick and easy! Saved us a substantial amount of money on auto insurance. Have already recommended to my coworkers who have all experienced auto insurance increases."
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Dursitu Agamso

June 4, 2025

5  out of  5
rating by Dursitu Agamso
"She is a wonderful support anytime I have questions I called she picked up and answered"
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Brent Schicker

June 3, 2025

5  out of  5
rating by Brent Schicker
"Jessica and her entire team have been a pleasure to work with. They are always available and willing to help my family whenever/however needed. Our most recent interaction has been with Austin who represents the team’s best qualities in total; quick to respond to address questions or concerns, share information in a manner that is easy to understand, and know their stuff. Professional service with a personal feel which is much appreciated."
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Ted Bradford

May 30, 2025

5  out of  5
rating by Ted Bradford
"They answer my calls or get back to me right away. And they seem to have my best interest in mind when I am adding to my policy or making changes."
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Stormy

May 17, 2025

5  out of  5
rating by Stormy
"I'm New to State Farm. Austin is my agent. Very knowledgeable of car insurance. Easy to talk too."
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Joe Hartmann

May 7, 2025

5  out of  5
rating by Joe Hartmann
"Renee saved me $$$ of dollars for my auto and home owners insurance. She is very informative and polite. Thank you Jessica Thompson agency."
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Melody

April 25, 2025

5  out of  5
rating by Melody
"I highly recommend Jessica Thomas State Farm Insurance Agency. I worked with Austin who was very knowledgeable, Easy to work with, Answers all your questions. I highly recommend this agency for all your insurance needs😎"
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Susan Peake

April 6, 2025

5  out of  5
rating by Susan Peake
"Excellent group to work with! Alise and Jessica are knowledgeable, professional, yet friendly and eager to assist with any questions or needs. They provide information and guidance without upselling any products offered. We appreciate having them in our corner!"
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Taylor ACS

March 26, 2025

5  out of  5
rating by Taylor ACS
"Great professional experience with Austin and the Jessica Thompson team! I would highly recommend. Questions regarding insurance were answered very thoroughly. Thank you!!"
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Alan Goracke

March 20, 2025

5  out of  5
rating by Alan Goracke
"Our organization had a fantastic experience working with Jessica Thompson State Farm office. Renee was especially outstanding. She was professional, knowledgeable, kind, and incredibly patient throughout the entire process. She took the time to understand our needs and was able to provide us with comprehensive coverage at a better rate than we expected. We highly recommend Jessica Thompson's team for anyone looking for excellent service and great insurance options!"
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Terri Bain

March 19, 2025

5  out of  5
rating by Terri Bain
"Renee was so patient and took time to explain many aspects of the auto and renter's policy which would meet my needs."
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Brent Hagen

March 8, 2025

5  out of  5
rating by Brent Hagen
"My rates had gone up about 70% the last three years with my old companies so I decided to walk in and compare as I live nearby. Was a great experience with their staff. I dealt with Renee and she was very friendly and helpful - everyone was. Long story short - I switched to this crew. Hoping for a long term relationship! They are worth checking out if you are comparing rates."
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Sue Chin

March 4, 2025

5  out of  5
rating by Sue Chin
"Renee took her time in understanding what I need for auto and home insurance. Her customer service was great!"
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Gladis Gominsky

February 25, 2025

5  out of  5
rating by Gladis Gominsky
"They are so wonderful here! I am so excited, they helped me save $400 a year! Thank you!"
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Jesse Hofschulte

February 19, 2025

5  out of  5
rating by Jesse Hofschulte
"alise has been A very helpful agent throughout the years. Friendly, easy to talk to. And always helps me through The processes that I have struggled with."
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Suraj Buddhu

February 12, 2025

1  out of  5
rating by Suraj Buddhu
"Rude and awful."
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Paul Braun

February 6, 2025

5  out of  5
rating by Paul Braun
"I want to thank Jessica Thompson State Farm Agency and staff for all their great service. I have had State Farm Insurance since I was 16 and I am still with them because of the great service I receive from the Jessica Thompson Agency. Thank you Alise Thone for her extra help!! Paul Braun"
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Elizabeth Colbert

February 3, 2025

5  out of  5
rating by Elizabeth Colbert
"I had the pleasure of working with Renee to secure life insurance coverage. Renee provided an amazing experience through her professionalism, knowledge and genuine commitment. Renee took the time to thoroughly understand my situation, explained my options in a clear and concise manner, and made sure I was comfortable with my choice. The entire process was seamless, with prompt communication and a level of attention to detail that made me feel confident in my decision. I highly recommend Renee to anyone in need of insurance. Her expertise and customer service skills are truly unmatched!"